Commitment to customer satisfaction

IND COMM is the national facility management company registered ISO 9001:2015 & first Indian facility management registers small scale Business Enterprises industries at every location. We provide either self-performed or managed facility services all throughout the country. Using technology built by us and our associates, we generate metrics by which we manage, measure and improve the quality of our customer's facilities. We build enduring relationships around a single point of contact allowing us to proactively manage each account.

Our Customer Support Center is unique in that we provide team-based dispatch service to every Customer we serve. Focus on your core business, while we focus on ours—providing you with a safe and healthy environment. If you are looking for a reliable housekeeping and contractual manpower company to provide you with top quality commercial cleaning and janitorial services, you have come to the right place.

Why IND COMM ?

In today’s ultra-competitive marketplace, the one thing that powers companies forward is their commitment to customer satisfaction. 

We recruit & use devoted staff. We have found that most business realize that the staff they employ are a vital key to their success. This is why we can offer a consistently great service because we recruit & retain great staff. We recruit staff only after a satisfactory completion of our screening procedures. We then ensure they are fully trained, by our Supervisors & Managers, to follow our carefully developed working procedures. They are given comprehensive training & demonstrations of our cleaning procedures. Further our staff is given full Health & Safety Training & a thorough explanation of the levels of professionalism our clients expect. We retain great staff by paying excellent wages, ensuring all our staff receive all of their statutory entitlements & then we pay performance bonuses to reward good work.

Training is ongoing and our staff know they have the full support of their Supervisors & Managers if they need additional help. With well treated, well paid & well motivated staff we can offer our clients a superior service to that of our competitors. Integral to this approach & our continued investment in our staff is our commitment to the Investors in People scheme. All our staff on site wear corporate clothing, i.e. uniforms so they are readily identifiable & to add security to your premises & staff. IND COMM combines quality services, with reliability, and a fair price for an overall value that meets our clients needs.

OUR MISSION

To be the leading Company in the field of Labour Contract, Manpower supply, Mechanized Housekeeping Services, Cosmetic Maintenance and Outsourcing BPO (Inland) in the nearest future. To achieve a remarkable share in the field.

IND COMM strives to go the extra mile. Maintaining our reputation is our number one priority. Thus, we are confident you will be pleased with our cleaning services and the quality of our work. Your satisfaction is extremely important to us.

Our Team

IND COMM is a global human resources solutions company, providing workforce solutions to a total of 80+ companies throughout India. IND COMM provides support solutions across the entire Human Resource Value Chain. IND COMM has been serving clients in India since 1980 and each year fills over 85 000 permanent and temporary jobs. Our success in the provision of permanent and temporary staff has led to the extension of various speciality brands and services within the Indian market allowing IND COMM to be uniquely positioned to assist across all disciplines.

Our Executive Recruitment brand, enables us to support the specialist executive recruitment and leasing market. It allow IND COMM to handle the recruitment of large numbers of personnel for organizations providing them with a streamlined and focused approach. IND COMM is committed to the development of its employees and is well renowned within the industry for the training provided to its personnel. IND COMM comprises of a growing number of full-time and part-time excellent specialists The business operates on continuous basis. Our growing customer and their needs has meant the company has had to adapt quickly to the market. IND COMM is now at a resource point where we can efficiently handle all situations, whenever and wherever they arise.

Our Quality

It is the policy of IND COMM to be customer centric in delivering our services to customers with aim enhancing customer perceived value of our service.

For this we act proactive rather then reactive, foster learning environment for enhancing skill & competency, utilize the ongoing experience (what we learned from mistake / failure ), focus on resource optimization & productivity as key to manage the cost, believe working environment that is Open, Team oriented, Participate, Supportiv, Career Aspiring, ensure that what we promised is delivered & that too in time.

 

IND COMM aims to delivery quality services that generate real cost savings